> ## Documentation Index > Fetch the complete documentation index at: https://docs.meetsquad.ai/llms.txt > Use this file to discover all available pages before exploring further. # Welcome > Squad reads the feedback your customers already give you, works out what it adds up to, and tells you what to build next. Squad Squad Squad is your AI product manager. It reads support threads, sales calls, app store reviews, issues and chat, then hands you the next step with the evidence still attached. ## The chain One chain runs through the whole product. Every screen shows one stage of it. Connected sources hand Squad raw text. Squad breaks each piece into the specific claims it contains, one per **data signal**, and keeps the customer's own words. Signals that mean the same thing group themselves into **clusters**. Clusters get synthesised into **insights**, each scored on how well evidenced it is and whether the theme is still growing. A strong insight produces a short ranked list of **actions**. An action that needs a written argument becomes a **brief**, either a PRD or a decision brief. **Goals** steer which of that work Squad puts in front of you. Extraction, clustering, scoring and action proposal run without you. Creating goals, prioritising actions, generating a brief and making the final call are yours. [The evidence pipeline](/pipeline) walks the chain stage by stage, with the thresholds and the scoring maths. ## Get started Setting up a workspace, from the opening conversation to your first insight The sidebar, the command palette, reference chips, switching workspace Your daily home, widget by widget, and what drives each one The agent that runs real operations against your workspace ## The evidence pipeline Every stage, with the thresholds and the scoring Individual claims, each with its verbatim quote and source Themes formed from signals that mean the same thing Scored findings, and how strength and momentum combine The objectives that steer what Squad recommends PRDs and decision briefs, backed by cited evidence Concrete next steps, in priority order How entities link, and how to trace a decision back to a customer sentence ## Knowledge Your document library, folders, and version history Who changed what, and when ## Agents Agents that watch your sources and write up what they find Prebuilt agents you can start from Schedules and events that set an agent running What an agent is allowed to read and write Run history, output, and what to do when one fails ## Bringing data in Connecting third-party sources Channels, threads, and posting back Watching pages and reading them from an agent Call recordings and transcripts ## Your workspace Name, logo, and how organisations and workspaces relate What Squad tells you about, and how ## Recipes Walkthroughs that stitch several features together, from raw feedback to a shipped decision, live in the [Cookbook](/cookbook). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.