Squad Chat is your AI-powered strategy assistant that helps you explore, create, and refine your product strategy through natural conversation. Whether you’re discovering opportunities, crafting solutions, or planning your roadmap, Chat understands your context and provides intelligent suggestions.
Chat has full context of your workspace including your mission, goals, opportunities, solutions, and tasks. Every suggestion is tailored to your specific product strategy.
Uncover opportunities and analyze user feedback to identify what to build next.
Common prompts
Examples
“What is the most impactful opportunity?”
Analyzes all opportunities by potential impact on your goals
“What is the most impactful piece of feedback?”
Surfaces critical user feedback from connected data sources
“What is the most actionable piece of feedback?”
Identifies feedback you can act on immediately
“What opportunities require the least amount of effort?”
Finds quick wins that can deliver value fast
“What feedback is most relevant to my goals?”
Filters feedback that directly impacts your current objectives
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User: "What are users saying about our delivery speed?"Squad: Based on your customer insights:1. Users are praising GrubGrabs delivery speed2. Users have reported inaccurate delivery estimates from resturants in the Slough region.3. Users on the free tier have raised concerns about being deprioritised.
Get AI-powered guidance on improving your product strategy and achieving your goals.
Common prompts
Examples
“How can I improve my strategy?”
Reviews your current OST and suggests optimizations
“How can I improve my mission statement?”
Refines your mission to be clearer and more impactful
“How can I best achieve my goals?”
Recommends specific solutions and prioritization
“What goals would you recommend?”
Suggests measurable goals based on your mission and market
“What are the risks with this strategy?”
Identifies potential pitfalls and mitigation strategies
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User: "How can I best achieve my goal of reducing delivery time by 13 minutes?"Squad: Based on your data, I recommend focusing on:1. Route optimization (potential 8-minute reduction)2. Restaurant prep time notifications (3-minute reduction) 3. Driver batching improvements (2-minute reduction)Route optimization has the highest impact and aligns with customer feedback about slow deliveries in downtown areas.
Squad Chat can create strategy elements directly from conversation:
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User: "Users are complaining about not being able to track their delivery in real-time"Squad: I'll create an opportunity for this. Here's what I found:- 127 support tickets mention delivery tracking- Average CSAT drops 20 points when tracking fails- Competitors offer live GPS trackingCreated: "Real-time delivery tracking" opportunity under your "Reduce delivery anxiety" goal.[Create Opportunity] [View Details]
User: What's our biggest opportunity based on user feedback?Squad: Based on analyzing 2,847 pieces of feedback from the last 30 days, the biggest opportunity is "Faster checkout process":- 34% of feedback mentions checkout friction- Average abandonment rate: 67% at payment step - Users report 6 clicks needed to complete order- Estimated revenue impact: $2.3M annually if fixedThis aligns with your goal to "increase order completion by 15%".User: What specifically about checkout is problematic?Squad: Breaking down the checkout feedback:1. **Payment method selection** (45% of complaints) - No saved payment options - Apple Pay not available - Must re-enter card each time2. **Promo code issues** (28% of complaints) - Codes don't auto-apply - Can't stack restaurant + platform promos - Expired codes still shown3. **Address confusion** (27% of complaints) - Delivery address resets - Can't save multiple addresses - GPS location not usedWould you like me to create opportunities for each of these?
Strategy conversation
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User: How can I improve my strategy for faster delivery?Squad: Your current strategy has good bones, but here's how to strengthen it:1. **Add intermediate milestones** Current: "Reduce delivery time by 13 minutes" Better: Week 2: -3 min, Week 4: -7 min, Week 8: -13 min2. **Address the root causes** Your data shows 60% of delays happen at restaurant prep. Consider adding "Restaurant readiness" as a key opportunity.3. **Leverage quick wins** - Driver routing optimization: -3 min (1 week effort) - Prep time predictions: -2 min (2 week effort) These build momentum before tackling bigger changes.4. **Set up feedback loops** Add "delivery time per zone" tracking to catch issues early and iterate on solutions.Want me to update your strategy with these improvements?
