Squad Chat InterfaceSquad Chat Interface

Overview

Squad Chat is your AI-powered strategy assistant that helps you explore, create, and refine your product strategy through natural conversation. Whether you’re discovering opportunities, crafting solutions, or planning your roadmap, Chat understands your context and provides intelligent suggestions.
Chat has full context of your workspace including your mission, goals, opportunities, solutions, and tasks. Every suggestion is tailored to your specific product strategy.

Getting started

Access Squad Chat by clicking the purple sidebar from anywhere in Squad.

Using chat for discovery

Uncover opportunities and analyze user feedback to identify what to build next.
  • “What is the most impactful opportunity?”
    Analyzes all opportunities by potential impact on your goals
  • “What is the most impactful piece of feedback?”
    Surfaces critical user feedback from connected data sources
  • “What is the most actionable piece of feedback?”
    Identifies feedback you can act on immediately
  • “What opportunities require the least amount of effort?”
    Finds quick wins that can deliver value fast
  • “What feedback is most relevant to my goals?”
    Filters feedback that directly impacts your current objectives

Using chat for strategy

Get AI-powered guidance on improving your product strategy and achieving your goals.
  • “How can I improve my strategy?”
    Reviews your current OST and suggests optimizations
  • “How can I improve my mission statement?”
    Refines your mission to be clearer and more impactful
  • “How can I best achieve my goals?”
    Recommends specific solutions and prioritization
  • “What goals would you recommend?”
    Suggests measurable goals based on your mission and market
  • “What are the risks with this strategy?”
    Identifies potential pitfalls and mitigation strategies

Using chat for roadmapping

Plan and optimize your product roadmap with intelligent prioritization.
  • “What should I solve next?”
    Recommends the highest-impact opportunity to tackle
  • “What are the quick wins?”
    Identifies low-effort, high-impact solutions
  • “What are the risks with this roadmap?”
    Analyzes dependencies and resource constraints
  • “How can I share my roadmap?”
    Generates shareable views and export options

More advanced features

Context-aware responses

Squad Chat understands your entire product context:
1

Workspace knowledge

Chat knows your mission, goals, and current strategy
2

Historical data

References past decisions and their outcomes
3

External data

Incorporates feedback from connected tools (analytics, support tickets, etc.)
4

Team context

Understands team capacity and ongoing work

Managing knowledge

Control what information Squad uses to answer your questions:
Squad KnowledgeSquad Knowledge
Toggle “Manage Knowledge” to:
  • Add business context such as a pitch deck or website
  • Include/exclude specific data sources
  • Prioritize certain types of feedback
  • Add custom context or constraints

Creating from chat

Squad Chat can create strategy elements directly from conversation:
User: "Users are complaining about not being able to track their delivery in real-time"

Squad: I'll create an opportunity for this. Here's what I found:
- 127 support tickets mention delivery tracking
- Average CSAT drops 20 points when tracking fails
- Competitors offer live GPS tracking

Created: "Real-time delivery tracking" opportunity under your 
"Reduce delivery anxiety" goal.

[Create Opportunity] [View Details]

Best practices

Be specific

Instead of “improve the app”, ask “what’s causing checkout abandonment?”

Use context

Reference your goals and opportunities for more relevant suggestions

Iterate quickly

Use follow-up questions to refine Squad’s recommendations

Think outcomes

Frame questions around metrics and user value, not just features

Example conversations

Tips and tricks

Power user shortcuts:
  • Press / in chat to see all available commands
  • Type @ to reference specific goals or opportunities
Chat suggestions are based on your available data. Connect more tools in Workspace → Integrations for better insights.

Other features