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Category: Insight Sources

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Overview

The App Store integration automatically analyzes your iOS app reviews to surface common issues, feature requests, and user sentiment. Squad’s AI identifies patterns across thousands of reviews, helping you prioritize what matters most to your users.

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Benefits

Discover hidden patterns: Squad’s AI clusters similar feedback across reviews, revealing issues that individual reviews might not make obvious. Focus on what’s actionable: Squad categorizes reviews into Feature Requests, Bug Reports, Praise, and General Feedback, then surfaces actionable opportunities that align with your goals. Prioritize by impact: See which issues affect the most users and correlate review themes with your app ratings.

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Setup guide

1

Add your App Store app

  1. Go to Workspace dropdown → Integrations in Squad
app-store-guide.png
  1. Find App Store Reviews and click Connect
  2. Select your country from the dropdown and search for your app
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2

Import reviews

Click Import and Squad will import your last 50 reviews immediately, then sync new reviews daily.
3

Monitor insights and opportunities

That’s it! Monitor the Insights page for new insights and opportunities related to your reviews.
After connecting your App Store app, Squad will import your last 50 reviews. Each day, up to 50 new reviews will be synced. For higher volumes and deeper historical analysis, contact sales.

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What Squad syncs

  • User reviews: All reviews with text content
  • Review titles: User-provided review titles
  • Ratings: Star ratings (1-5)
  • Date: When the review was posted
  • Version info: Which app version each review refers to

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Review analysis

Squad automatically performs:

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Topic detection

Groups similar feedback like:
  • “App crashes when uploading photos”
  • “Photo upload broken”
  • “Can’t share pictures anymore” → Tagged as: Photo Upload Stability

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Type analysis

  • Praise: Features users love
  • Issues: Pain points and frustrations
  • Feature requests: What users wish you’d build

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Common use cases

  1. Release monitoring: Track how each app update affects reviews and identify issues quickly
  2. Feature validation: See which features users mention positively to guide future investment
  3. Competitive insights: Users often compare your app to competitors in reviews

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Review insights dashboard

In Squad, navigate to Insights and filter by App Store Reviews to see:
  • Top positive and negative topics
  • Actionable opportunities
  • Emerging issues (new themes this week)
  • Version-specific feedback

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Troubleshooting

No reviews appearing
  • Verify you selected the correct country for your app
  • Check if your app has recent reviews with text content
  • Reviews without text (rating only) are not imported
Can’t find my app
  • Try searching with the exact app name
  • Ensure you’ve selected the correct country/region
  • Very new apps may take time to appear in search
Missing historical data
  • Free and standard plans import the last 50 reviews
  • Enterprise plans can import historical reviews from any date
Best practice: Combine App Store reviews with support tickets and in-app feedback for a complete picture of user sentiment. Squad will automatically find correlations across all sources.